OFFICESCAN VDI Plug‑In – 1‑Month Support for 100‑249 Users – Trend MICR Australia

The OFFICESCAN Plug‑In for Virtual Desktop Infrastructure (XSP New Norm) delivers a comprehensive one‑month support package designed for organisations deploying 100 to 249 concurrent VDI users. Tailored for Australian businesses, the service provides next‑business‑day (NBD) onsite assistance, unlimited incident calls and full access to software updates, ensuring your virtual desktop environment remains secure, compliant and highly available. With Trend MICR’s dedicated Australian support desk, your IT team benefits from rapid fault diagnosis, proactive monitoring and a single point of contact for all plug‑in related queries. The service covers both hardware‑related issues that affect the plug‑in’s performance and software defects, giving you peace of mind and protecting your investment throughout the support period. Choosing this support plan means minimising downtime, maximising user productivity and maintaining a predictable support cost structure – essential factors for any business looking to scale its virtual desktop operations efficiently.