OFFICESCAN VDI Plug‑In – 1‑Month Support for 10,000‑24,999 Users – Trend MICR

The OFFICESCAN Virtual Desktop Infrastructure (VDI) Plug‑In delivers a comprehensive one‑month support package designed for large‑scale deployments of 10,000 to 24,999 concurrent users. Tailored for Australian enterprises, this service ensures that your VDI environment remains resilient, secure and fully operational, minimising downtime and protecting your investment. With next‑business‑day onsite response across Australia, certified Trend MICR technicians will diagnose and resolve hardware or software issues on‑site, while unlimited incident calls, parts and labour are included. Predictive Detection Alerts continuously monitor system health, flagging potential faults before they impact users, and remote assistance is available 24/7 to accelerate problem resolution. This blend of proactive monitoring and rapid onsite support provides the reliability required for mission‑critical virtual desktop deployments.